Privacy Policy

At Fast and Secure Locksmith, your privacy matters. This Privacy Policy outlines how we collect, use, and protect the personal information you provide through our website, phone consultations, and service appointments.

1. Information We Collect

When you use our services, we may collect the following:

• Full Name
• Phone Number
• Email Address
• Service Address
• Lock or security issue details
• IP Address and browser/device data

We collect this information to deliver accurate, timely, and effective service.

2. How We Use Your Information

Your information is used only for:

• Responding to service requests
• Sending estimates, confirmations, or invoices
• Contacting you regarding your inquiry
• Improving our services and customer experience
• Internal analytics and website improvement

We do not sell, lease, or share your personal information with third parties for marketing purposes.

3. Data Security

We take your privacy seriously. All personal information is stored securely using industry-standard encryption and security practices. Our systems are regularly reviewed and updated to protect your data from unauthorized access or misuse.

4. Cookies and Tracking

Our website uses cookies to enhance user experience, track traffic, and analyze site performance. You can choose to disable cookies through your browser settings. However, this may limit some functionalities of our website.

5. Third-Party Services

We may use third-party platforms for scheduling, payments, or customer communication. These platforms have their own privacy policies, and we ensure they follow industry standards for data protection.

6. Your Choices

You have the right to:

• Access the information we hold about you
• Request changes or corrections to your data
• Opt-out of any marketing communications
• Request your information be deleted from our records

To exercise any of these rights, please contact us through our official form or phone line.

7. Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 18. If such information is discovered, it will be deleted immediately.

8. Policy Changes

We may occasionally update this privacy policy to reflect changes in our services, laws, or practices. Any changes will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions, concerns, or requests related to this policy or how your data is used, please contact our privacy team via the contact page on our website.